Re-engagement · Dormant Account
Honest 'have we lost you?' note with three explicit choices.
- Subject
- Have we lost you? (no judgment, just honest)
- Preheader
- Three options, one click each. Last email if you'd rather we go.
- Width
- 560px
- Rows
- 2
- Blocks
- 5
- Buttons
- 0
- Images
- 0
- Words
- 81
- Rendered
- 7.2 KB
Exactly what ships
Rendered HTML, no transpile in between. Toggle desktop and mobile to verify the layout, then copy or download to use it anywhere.
How to use this template
Send transactional emails immediately after the triggering event. Customers expect receipts, confirmations, and account updates within seconds, not minutes. Latency erodes trust and inflates support tickets.
- Lead with the relevant fact (order number, amount, time, or change). The recipient is looking for confirmation, not a story.
- Send from a transactional subdomain, not your marketing domain. It protects your marketing reputation.
- Keep design minimal. Heavy chrome reads as marketing and routes to Promotions instead of Updates.
- Don't bundle promotional content with the receipt. CAN-SPAM treats it as a marketing message and recipients agree.
The 5 blocks that make this email
Make it yours. Ship it from the editor.
Open the template in Draftship's free editor. Edit the copy, swap the colors, change the variables. Export Outlook-safe HTML or paste into your ESP. No sign-up, local-first, no AI copy slop.
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